Customer Admin Config

Within the Customer Admin Config section, administrators can customize the visitor management experience for their organization. The Organization Name is auto-populated based on the logged-in user’s credentials and their associated organization mapping.

Separate Contact Preferences can be configured for hosts and visitors. By default, hosts receive notifications via SMS, and visitors receive them via WhatsApp. These defaults can be easily modified by assigning priority between WhatsApp and SMS through dropdown selections, allowing the organization to set its preferred communication method.

Additionally, administrators can define the Customer Acronym, which will be displayed in the QR code for quick identification and organizational branding. Once all configurations are finalized, clicking the Submit button saves the updated preferences.